ResearchEvidence for informed decisions
VUCA provides applied research and evaluation services that help organisations understand their context, assess performance, engage stakeholders and make evidence-informed decisions.
We use qualitative and quantitative methods, evaluation and stakeholder insight to generate findings that are relevant, credible and useful for decision-making and improvement.
Explore research servicesResearch services
Qualitative and quantitative research
Explore organisational questions using appropriate research methods and analysis.
- Research design and scoping
- Interviews, consultations and surveys
- Analysis and interpretation of findings
Programme and project evaluation
Examine how a programme or project is working and identify evidence to support improvement.
- Evaluation questions and criteria
- Implementation and performance evidence
- Findings and practical recommendations
Customer satisfaction surveys
Understand customer and service user experiences to inform service priorities.
- Survey design and administration
- Analysis of satisfaction and service gaps
- Reporting and improvement priorities
OUR APPROACH
Shaped around your organisation
Define the question
Agree the purpose, scope, intended users and decisions that the research should inform.
Gather and analyse evidence
Select appropriate methods, agree confidentiality arrangements and interpret evidence in its organisational context.
Make findings useful
Present findings, conclusions and recommendations in an agreed format, with a discussion of their implications for the organisation.
OUR EXPERIENCE
Experience in practice
VUCA has undertaken research and evaluation studies led by its Chief Executive Officer and Founder, drawing on research, programme evaluation and institutional capacity building expertise.
VUCA experience and achievementsResearch and evaluation studies
Experience leading studies through VUCA complements the Institute’s work in learning, leadership and organisational effectiveness.
Leadership and analytical expertise
Daisy Mafubelu brings experience in research, policy, programme evaluation and organisational development from the public service, international organisations and consulting.